American Heritage Performance
American Heritage Performance
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About Us & Terms Page

About Us

Appointment Policy

Appointment Policy

Established in 2012, We are an LS and LT Platform Specialty Shop with a full in house automotive Machine shop, SF902s Engine Dyno.  We have some of the best staff in the industry with respected professional from NASCAR, Indy Car and F1 Programs. 


We do everything from Cylinder head porting and reworking to full Engine builds to General Ser

Established in 2012, We are an LS and LT Platform Specialty Shop with a full in house automotive Machine shop, SF902s Engine Dyno.  We have some of the best staff in the industry with respected professional from NASCAR, Indy Car and F1 Programs. 


We do everything from Cylinder head porting and reworking to full Engine builds to General Service, maintenance and prep for Corvettes and other LS/LT powered vehicles.


We take Great pride in our Craft, the way we treat our customers and our customers vehicle.  We operate on the Golden Rule (Treat others the way you would want a loved family member treated in the same situation). 

Appointment Policy

Appointment Policy

Appointment Policy

 American Heritage Performance is Strictly by appointment only. We do not see or service  drive up or stop by customers. All visits, regardless of reason, to  American Heritage Performance must be scheduled and approved by American Heritage Performance management prior to arrival. An appointment can be made by texting/calling us at 310-32

 American Heritage Performance is Strictly by appointment only. We do not see or service  drive up or stop by customers. All visits, regardless of reason, to  American Heritage Performance must be scheduled and approved by American Heritage Performance management prior to arrival. An appointment can be made by texting/calling us at 310-326-2399, by emailing us via the "Contact Us" portion of the website, and/or by emailing us at:  HP@americanheritageperformance.com

Return Policy

Appointment Policy

Return Policy

 Returns must be made  within 15 days upon receipt and require a "Return Merchandise  Authorization" or "RMA" number. To obtain an RMA number, contact  customer service at 310-326-2399 or email us at HP@americanheritageperformance.com

Returned items are  subject to a 20% re-stocking fee. In order for products to be eligible  for return or 

 Returns must be made  within 15 days upon receipt and require a "Return Merchandise  Authorization" or "RMA" number. To obtain an RMA number, contact  customer service at 310-326-2399 or email us at HP@americanheritageperformance.com

Returned items are  subject to a 20% re-stocking fee. In order for products to be eligible  for return or exchange, they must be received in proper condition. The customer is responsible for ensuring proper packaging to maintain the condition of the parts when returning them. Any parts received in  damaged condition will not be eligible for return and will be returned  to the customer at their expense.

All items considered for return must be in new non used condition and unopened packaging.  No Return on Special Order & built to order Items (All Cylinder Heads and Engines are considered Special Order/ Built to order items).  

No Returns on Rotating Assembly Parts (Crankshafts, Pistons, Connecting Rods, Bearings).  We do not refund shipping and or handling charges for any reason.


ALL RETURNS MUST BE SENT WITH SIGNATURE CONFIRMATION.  ANYTHING SENT BACK TO US WITHOUT SIGNATURE CONFIRMATION THAT GOES MISSING WILL NOT BE THE RESPONSIBILITY OF AHP AND WILL BE TAKEN AS NOT RECEIVED.  ALL RETURNS MUST BE SENT WITH SIGNATURE CONFIRMATION.

Cancellations

Cylinder Head Core Disclaimer

Shipping Policy

No cancellations on custom Built to Order products/items.  All Cylinder Heads and Engines (short blocks & long blocks), intake manifolds, rods, pistons, crankshafts are Custom Built to Order products/items). Once an order is placed for a Custom Build to Order Product/items, all sales are final!

10% cancellation fee on all orders canceled b

No cancellations on custom Built to Order products/items.  All Cylinder Heads and Engines (short blocks & long blocks), intake manifolds, rods, pistons, crankshafts are Custom Built to Order products/items). Once an order is placed for a Custom Build to Order Product/items, all sales are final!

10% cancellation fee on all orders canceled before shipping out (Does not apply to Custom Built to Order products/items which cannot be canceled, again once order is placed for customer built to order products/items all sales are final).  

The above applies to all orders placed via the website, via phone, via email and in person.

Note that some custom order products such as Short block builds, long block builds, complete engine builds may take up to and past 1 year time to complete from time of ordering till we are complete and ship the product to the customer.  The customer acknowledges this and agrees to this when they place their order via the website, online, phone and or in person. 

ALL CUSTOM BUILT TO ORDER ORDERS ARE FINAL!!! NO CANCELLATIONS AND NO REFUNDS!!! 

Shipping Policy

Cylinder Head Core Disclaimer

Shipping Policy

 

By purchasing from American Heritage Performance (“AHP”), the customer acknowledges and agrees to the following shipping terms and conditions:

All orders are shipped using third-party shipping carriers, including but not limited to UPS, FedEx, USPS, freight carriers, and other delivery providers selected by AHP or requested by the custome

 

By purchasing from American Heritage Performance (“AHP”), the customer acknowledges and agrees to the following shipping terms and conditions:

All orders are shipped using third-party shipping carriers, including but not limited to UPS, FedEx, USPS, freight carriers, and other delivery providers selected by AHP or requested by the customer.

Once an order has been packaged, labeled correctly using the shipping address provided by the customer, and accepted/picked up by the shipping carrier from AHP’s facility, all risk of loss, damage, delay, theft, or misdelivery transfers to the customer.

AHP is not responsible for packages that are lost, stolen, delayed, damaged, mishandled, or misdelivered by the shipping carrier after the package has been accepted by the carrier, provided the shipment was correctly addressed to the shipping information supplied by the customer at checkout.

Customers are solely responsible for:
• Monitoring tracking information
• Contacting the shipping carrier regarding delivery issues
• Filing shipping insurance claims or lost package claims directly with the carrier
• Providing accurate and complete shipping information at checkout

AHP is not liable for shipping carrier errors, delivery delays, weather delays, customs delays, incorrect delivery by the carrier, or other events outside of AHP’s control.

If a package is returned to AHP due to an incorrect address provided by the customer, failed delivery attempts, refusal of delivery, or carrier hold expiration, the customer will be responsible for any reshipping charges.

Any assistance provided by AHP with tracking inquiries, claims, or carrier communication is performed strictly as a courtesy and does not constitute acceptance of liability.

By completing a purchase from AHP, the customer acknowledges and agrees to these shipping terms.

Cylinder Head Core Disclaimer

Cylinder Head Core Disclaimer

Cylinder Head Core Disclaimer

All core return  cylinder heads must be fully assembled and in good re workable  condition. We will not accept damaged heads as core returns. Damage can apply to cylinder head castings and/or cylinder head hardware.

We will only accept stock GM non-reworked cylinder heads as cores. We do not accept any  previously reworked cylinder heads a

All core return  cylinder heads must be fully assembled and in good re workable  condition. We will not accept damaged heads as core returns. Damage can apply to cylinder head castings and/or cylinder head hardware.

We will only accept stock GM non-reworked cylinder heads as cores. We do not accept any  previously reworked cylinder heads as cores.

The stock GM LS7, LS9 and LT4 titanium intake valves have a CRn hardness coating on them from the factory.  This hardness coating is required to be 100% intact in order for the titanium intake valves to be re workable and accepted as core returns.  If the titanium CRn valve coating is damaged in any way, the valves will not be accepted as returns and the core return amount due back to the customer will be deducted $145 per damaged intake valve.

Note: Once we receive core return heads, it can take up to 120 days to  process core heads credit/deposit back to funding source (Credit card, etc...). All Core refunds processed back to Credit Card will be deducted 3.5% processing fee from the core refund total.  Any paypal fees associated with core refunds credit back via paypal will be customers responsibility to cover. 

Notes for Sending in of Cylinder Heads to be Re-Worked

Notes for Sending in of Cylinder Heads to be Re-Worked

Notes for Sending in of Cylinder Heads to be Re-Worked

Cylinder Head must be fully assembled with valves and springs installed.

Remove rocker arms (unless also sending them in to be reworked) & rocker arm bolts.

Remove intake valve lash caps (you will need to reinstall these once you receive your reworked heads back).

Remove spark plugs.

Remove coolant temperature sensor.

Remove brackets and bolts

Cylinder Head must be fully assembled with valves and springs installed.

Remove rocker arms (unless also sending them in to be reworked) & rocker arm bolts.

Remove intake valve lash caps (you will need to reinstall these once you receive your reworked heads back).

Remove spark plugs.

Remove coolant temperature sensor.

Remove brackets and bolts from rear of cylinder heads.

Remove coolant  block-off caps & block-off cap bolts at rear of cylinder heads (if  equipped... Many LS7 heads have rivets installed in these holes from the  factory vs having the coolant block-off caps and bolts.

Disclaimer:

American Heritage  Performance  is not responsible for any above listed parts that were not  removed from the heads that should have been (as per listed above)  prior to sending in cylinder heads.

Discounts

Notes for Sending in of Cylinder Heads to be Re-Worked

Notes for Sending in of Cylinder Heads to be Re-Worked

AHP does not offer any form of discount other than AHP Dealer discounts.

For additional information or to become an AHP Dealer, contact us @ HP@americanheritageperformance.com

Parts not Provided by AHP

Notes for Sending in of Cylinder Heads to be Re-Worked

Parts not Provided by AHP

American Heritage Performance is not responsible for failures of parts provided by  customers (including any existing vehicle parts) and full labor will be charged, plus any additional applicable inspection/diagnostic fees and/or labor charge for removal, repair (if  applicable), replacement and installation of said defective customer pro

American Heritage Performance is not responsible for failures of parts provided by  customers (including any existing vehicle parts) and full labor will be charged, plus any additional applicable inspection/diagnostic fees and/or labor charge for removal, repair (if  applicable), replacement and installation of said defective customer provided part at the customer's expense.

Please note that  this means if you provide parts that are incorrect, damaged, and/or  defective, you may be charged labor at our full shop rate of $225 per hour plus any applicable fees, etc...

Engine Warranty

Vehicle Service Warranty

Vehicle Service Warranty

American Heritage Performance warrants its in house built Engines to be free from defects  in workmanship and/or material for a period of 3 months or 12,000 miles.  This only applies to AHP Engines installed and tuned in-house by AHP.  

Warranty excludes but is not limited to:

- Failure due to over-rev and or user error (abuse, misuse, or n

American Heritage Performance warrants its in house built Engines to be free from defects  in workmanship and/or material for a period of 3 months or 12,000 miles.  This only applies to AHP Engines installed and tuned in-house by AHP.  

Warranty excludes but is not limited to:

- Failure due to over-rev and or user error (abuse, misuse, or negligence resulting in damage)

- Failure due to over heating

- Racing/Track use (private or sanctioned)... *NO WARRANTY COVERAGE WHAT SO EVER FOR ANY RACING OR MOTORSPORTS APPLICATIONS*

- Electronics failure

- Oil starvation and/or improper lubricant/oil (including running engine with improper oil level and or viscosity)

- Damage due to ingestion of foreign objects

- Damage due to vehicle accident

- Damage Due to Customer provided parts

- Tune related issues 

-  User error (abuse, misuse, or negligence resulting in damage, not watching vehicle gauges, etc...) 

*NO WARRANTY COVEAGE WHAT SO EVER FOR ANY BOOSTED OR POWER ADDER APPLICATIONS* 

- Damage Due to any pre existing vehicle parts and or pre existing vehicle conditions

- Limited Liability coverage for Manufacturer Defects

- Any engine that AHP does not personally install at our facility into the customers vehicle has no warranty coverage whatsoever in any way shape or form.  If AHP does not install the engine into customers vehicle at our shop all warranty coverage is void

- Any Unauthorized work performed on Engine without authorization of AHP will void any and all warranty coverage

- Any and all potential warranty claims must be brought to AHP's attention via email and confirmed with a response from AHP management within the 3 month window.  Said engine /parts must be returned to AHP within the same 3 month window to be considered for a potential claim.  Any Engine or parts outside the 3 month window are not to be covered or even considered for warranty coverage

Vehicle Service Warranty

Vehicle Service Warranty

Vehicle Service Warranty

American Heritage Performance guarantees all parts and services provided to be  free from  defects in workmanship and material for a period of 30 Days  or 3,000  miles (which ever comes first).  This only applies to parts supplied and installed by  American Heritage Performance. We offer no warranty in any way on  customer  provided parts

American Heritage Performance guarantees all parts and services provided to be  free from  defects in workmanship and material for a period of 30 Days  or 3,000  miles (which ever comes first).  This only applies to parts supplied and installed by  American Heritage Performance. We offer no warranty in any way on  customer  provided parts, parts that were already on customers vehicle or any parts that are not brand new and provided by AHP.  Note No warranty on non AHP Manufactured/Branded Products.  Any other manufacture's product warranty would need to go through that manufacture not AHP (AHP provides no warranty coverage on non AHP Manufactured/Branded products).  Customer will be responsible for following up with those companies.  AHP will not follow up or pursue another companies product warranty.  That will be 100% on the customer to do so.

Please Note that the vehicle MUST be back at our shop within the 30 days or 3,000 miles (whichever comes first) for warranty to be valid (No Exceptions).  Contacting us via Email only to tell us about a potential issue is not good enough.  If the vehicle is not back at our shop within the 30 days/3,000mile time period there is no warranty coverage on any of the repairs. 


Warranty excludes but is not limited to:

- Racing/Track use (private or sanctioned)

- Parts failure of non AHP provided part

- Electronics failure 

-Failure of non AHP manufactured parts

- Damage or failure due to failure of other components or vehicle accident

- User error (abuse, misuse, or negligence resulting in damage, not watching vehicle gauges, etc...)

- Failure due to overheating (any over heating completely voids any and all warranty coverage)

- Failure due to detonation

- Pr-existing conditions

- Tune related issues

- No warranty coverage on any Boosted or Power added applications

- Limited Liability coverage for Manufacture Defects

- Any Unauthorized work performed on vehicle without authorization of AHP will void and and all warranty coverage

Warranty coverage is void if noted so on paperwork (example... No Warranty coverage, No Warranty ASIS)

- There is no warranty coverage on parts provided by AHP if the failure of the part is caused by the customers vehicle and or an existing issue with the customers vehicle.  In other words if a part AHP installs fails because of an issue with the customers car there is no warranty coverage on the part AHP provided.

Cylinder Head Guarantee

Vehicle Service Warranty

Cylinder Head Guarantee

 American Heritage Performance guarantees that our cylinder heads to be free from defects in workmanship and material at the time of customer receipt of cylinder heads and/or first startup of vehicle 

Customer Communication Policy

Customer Communication Policy

Customer Communication Policy

 

To ensure accurate documentation, proper repair authorization, clear technical communication, and efficient customer support, American Heritage Performance (AHP) uses EMAIL as our official and required form of customer communication.

OFFICIAL CONTACT EMAIL:
hp@americanheritageperformance.com

Please Read Carefully:

• All repair approvals, es

 

To ensure accurate documentation, proper repair authorization, clear technical communication, and efficient customer support, American Heritage Performance (AHP) uses EMAIL as our official and required form of customer communication.

OFFICIAL CONTACT EMAIL:
hp@americanheritageperformance.com

Please Read Carefully:

• All repair approvals, estimate approvals, warranty concerns, technical questions, repair updates, change requests, cancellations, disputes, and service-related communication must be submitted via email.

• Phone calls, text messages, voicemails, social media messages, Instagram/Facebook messages, and other informal communication methods are considered courtesy communication only and are not guaranteed to be reviewed, retained, documented, or responded to.

• Text messages, phone calls, voicemails, and social media messages do not constitute official notice of a warranty claim, repair concern, authorization request, cancellation request, or dispute.

• Customers are solely responsible for submitting all important communication and concerns to AHP via email.

• Due to the high volume and highly technical nature of our work, AHP may not respond to phone calls, text messages, voicemails, or social media messages.

• All warranty claims and repair concerns must follow the procedures outlined in AHP’s warranty policy regardless of prior phone or text communication.

• Failure to communicate repair concerns through the official AHP email system may delay review, documentation, scheduling, warranty evaluation, or response times.

• AHP strongly recommends customers keep copies of all emails, invoices, estimates, and documentation related to their vehicle and repairs.

Thank you for your cooperation and understanding.

Vehicle and Parts Storage

Customer Communication Policy

Customer Communication Policy

 American Heritage  Performance does not store vehicles and/or parts for jobs that we are  not actively working on and/or jobs that have been completed. American  Heritage Performance offers no form of long-term vehicle storage and/or parts storage to anyone for any reason.

Vehicles not picked  up after completion of work without proper an

 American Heritage  Performance does not store vehicles and/or parts for jobs that we are  not actively working on and/or jobs that have been completed. American  Heritage Performance offers no form of long-term vehicle storage and/or parts storage to anyone for any reason.

Vehicles not picked  up after completion of work without proper and timely notification by  the customer will be assessed no less than a $35 per day storage fee.

Old take off parts removed from vehicles Must be requested to be returned to you.  we do not rerun old take off parts to customers unless requested to do so.  Parts not picked up within 48 hours of vehicle leaving the shop and/or being picked up by the customer will become property of American Heritage Performance.

American Heritage Performance is not responsible for any parts not picked up after 48  hours. Any exceptions to the above will need to be in agreed upon in writing prior with AHP Management. No other exception or exemptions will be made for any reason.

Quotes Policy

Customer Communication Policy

Privacy Policy

 All Quotes must be in written form (Email or Print).  Quotes are good for 30 days from date quoted. 

Privacy Policy

Legal Disclaimer

Privacy Policy

 Your privacy is of  great importance to us. By using our services, you are providing limited  personal data to us. We only use and retain this personal data provided  directly by you or by which it is clear that it has been supplied to us  to be processed. Your privacy is of great importance to us, therefore,  we process your personal da

 Your privacy is of  great importance to us. By using our services, you are providing limited  personal data to us. We only use and retain this personal data provided  directly by you or by which it is clear that it has been supplied to us  to be processed. Your privacy is of great importance to us, therefore,  we process your personal data with the utmost care and in compliance  with United States law. We will not provide any personal data to third  parties without your permission. This privacy statement was last amended  on the 29th of November 2017.

Legal Disclaimer

Legal Disclaimer

Legal Disclaimer

 American Heritage Performance enhances the user’s driving experience by offering the best performing and highest quality automotive products and installation. High-performance driving and automotive modification carry inherent risks. Customers are encouraged to familiarize themselves with the specifics of their car manufacturer’s warrant

 American Heritage Performance enhances the user’s driving experience by offering the best performing and highest quality automotive products and installation. High-performance driving and automotive modification carry inherent risks. Customers are encouraged to familiarize themselves with the specifics of their car manufacturer’s warranty and any applicable local emissions regulations prior to making a purchase decision.  


 High-performance driving can be dangerous and may result in injury or death. American Heritage Performance makes no representations or warranty about products protecting against injury or death. 


 Car modifications of any kind (including software alterations) that facilitate high-performance driving may reduce or limit the life of your car and any of its wearable parts and could result in damage to the car. American Heritage Performance is not responsible for damage of this kind. 


 Unless otherwise noted, products sold by American Heritage Performance are intended for off road and racing use only and have not been tested or approved by any international, federal or local governing agency for street use. In addition, although every effort is made to have zero negative impact on emissions, these products may not be legal for sale or use on California pollution-controlled motor vehicles and are not intended or applicable for highway use. American Heritage Performance makes no claim of fitness or certification for such use. 


 Understanding the inherent dangers to life and property (including your car), and the legal requirements and limitations regarding the use of these products is the sole responsibility of the user. American Heritage Performance’s liability is limited to the original purchase price of the merchandise. 


 Legality: Some products are not sold for street use in any locality where regulations prohibit use. Unless otherwise stated, American Heritage Performance does not make any claims for street legal use of these products. Products sold for racing use may never be used on a public highway. Any situation arising from or liability occurring from the use of any item purchased from American Heritage Performance is solely the customer's responsibility.  


 ACCEPTANCE OF YOUR INVOICE IS AN AGREEMENT NOT TO HOLD AMERICAN HERITAGE PERFORMANCE AS A COMPANY OR ANY OF ITS EMPLOYEES LIABLE FOR ANY CIRCUMSTANCE OR COSTS THAT MAY ARISE FROM USING ANY OF THESE PARTS. 

Legal Disclaimer

Legal Disclaimer

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